What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Preview of uploaded image is not being displayed in the submission PDF.

    Asked by jameshogan on January 05, 2016 at 01:14 PM

    Thanks for the update!

    We can download the PDF but the images are not showing.

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    JotForm Support

    Answered by ashwin_d on January 05, 2016 at 01:18 PM

    Hello James,

    I'm sorry for the trouble caused to you.

    I did download submission PDF of one of your form and it does not seems to display the preview of uploaded image. 

    Let me report it to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!


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    Answered by jameshogan on January 05, 2016 at 02:56 PM

    We need to establish the images, really under pressure to issue reports with photos??

    Can you revert urgently?

    Apologies for the urgency, we are under significant pressure to release important client sensitive information....

    In anticipation,


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    JotForm Support

    Answered by Kevin_G on January 05, 2016 at 05:22 PM


    I have checked your form and downloaded the PDF file of the submission, unfortunately, the issue is not solved yet.

    However, I see my colleague has reported it already, and you will receive news about the progress on this thread soon.


  • Profile Image

    Answered by alp_deniz on February 14, 2016 at 11:54 PM


    The issue with multiple images has been fixed.

    Thank you!