What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Uploaded pictures to my form, Knowledge Base Article arent showing up in the PDF that is sent to my email.

    Asked by JonathanR on January 05, 2016 at 02:33 PM

    What can I do to resolve this?

    Screenshot
    pdf pdf link
  • Profile Image
    JotForm Support

    Answered by jonathan on January 05, 2016 at 04:53 PM

    I was able to see the issue as well when I checked this on your jotform http://www.jotform.us/form/53483882856168

    In the PDF report, the link and images of uploaded files have incorrect url/link the reason they are not showing and not available to download

    BUT they work just fine in the Submissions page view of the form in your Form Builder.

    Our higher team support are aware of this glitch already and are working to resolve it asap.

    We will notify you here once we have update on the fix.

    Thank you.