What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    GPS Location Widget not displayed on EU forms

    Asked by MensajeBotella on January 05, 2016 at 02:47 PM

    Hi, I just created a form and added several Location or Mapping widgets for testing.

    But there seems to be a problem, since all of them are not showing the map.


    The link to my form is: https://form.jotformeu.com/60045150199350


    Could you please let me know if these widgets are no longer working?

    I have tried the form from Chrome and Internet Explorer.


    Thank you,

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on January 05, 2016 at 05:33 PM

    As I check your JotForm I see that all the widgets on the form are working fine at my end. I've also cloned your form to my account and see that the widgets are loading fine. 

    Please make sure that you are allowing the widget to access your location so that the widgets should show the location.

    Also, please try having one widget in a form to see if that makes any difference. Let us know if you need any further assistance. We will be happy to help.