What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changing sender name and email address for email confirmations.

    Asked by DebordeInspired on January 05, 2016 at 03:01 PM

    Hello there!

     

    I have tried changing my sender email address and my sender name for email confirmations. When I test the email it shows up as "Jotform" in my inbox. Is there a way to change that to my business name?

    name sender sender name and
  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 05, 2016 at 05:33 PM

    You can do that easily, simply add a hidden box, put the name of your company in the label, then go and edit your email notification and the "Sender Name" select the hidden box from the dropdown menu.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on January 05, 2016 at 05:34 PM

    I omitted to explain that the hidden box can be found under the Widgets Menu, simply type "hidden box" or part of it and it'll show up.