- marxmythAsked on January 05, 2016 at 04:04 PM
- JotForm Support ManagerJeanetteAnswered on January 05, 2016 at 06:10 PM
You should have gotten a code to verify this account in order to use it as a custom sender, this is explained here: http://www.jotform.com/help/238-How-to-Add-a-Custom-Sender-Address-to-an-Email-Alert
If this method does not work, then follow this workaround:
- marxmythAnswered on January 05, 2016 at 11:46 PMI did get the code and verified the email address. It shows up as the reply
to address, yet the emails that are sent continue to show "no
Sent from my iPhone
- JotForm SupportjonathanAnswered on January 06, 2016 at 06:16 AM
I test submitted your jotform http://www.jotformpro.com/form/53636558274970 and this was the autoresponder email I got.
The custom sender email seems to be working as intended. I did not find a Notifier setup on the form though, so I might be missing a test.
Can you please provide us more details. Tell us the URL of the form also.