What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can we use JotForm storage for Filepicker/Filestack uploads?

    Asked by Brook Fabian  on January 06, 2016 at 07:22 AM

    Advice on using Filepicker for uploads

    Hi, we are considering using Jotform for a recruitment website we are building. I have found the Filepicker widget but I am a little confused and I have some questions:

    Firstly, is Filepicker now called Filestack? When I click the link it takes me to Filestack.

    If our users upload either local or cloud based files on Jotform using the Filepicker widget are the files stored in our Jotform account or in our Filepicker account? Ideally we would like everything to be managed in Jotform.

     

    Thanks in advance

     

    Regards, Brook Fabian

    file picker filestack integration
  • Profile Image
    JotForm Support

    Answered by Mike on January 06, 2016 at 10:31 AM

    Thank you for contacting us.

    Yes, the Filepicker has been re-branded to Filestack. The files uploaded via Filepicker/Filestack widget are being processed by Filestack, so they are not stored at JotForm. Although, you should be able to see the file download links at JotForm.

    In order to use your JotForm storage, you will need to use standard File Upload field(s).

    If you need any further assistance, please let us know. We will be happy to help.

  • Profile Image

    Answered by Brook Fabian  on January 07, 2016 at 04:46 AM
    Hi Mike
    Thanks for your email. You say we ‘should’ be able to see the Filestack download links in Jotform. Is there any way you can confirm this, as it will be a key consideration for us? I don’t want to have to spend time setting up the accounts to then find that we cannot access the uploads through Jotform.
    Regards, Brook Fabian
    ...
  • Profile Image
    JotForm Support

    Answered by beril on January 07, 2016 at 10:14 AM

    If you get your API key from Filepicker Developer Portal page you can able to see Filestack download link in Jotform.

    Please check the guide below for more information:

    http://www.jotform.com/blog/61-Filepicker-io-JotForm-Let-Your-Users-Upload-Files-From-the-Cloud

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.

  • Profile Image

    Answered by Brook Fabian  on May 16, 2016 at 09:30 AM

    Hi Guys. Just trying to set up a form with Filestack integration so users can upload CV from mobile devices and I cannot see Filestack widget in the list of available widgets, is it still available?

     

     

  • Profile Image
    JotForm Support

    Answered by beril on May 16, 2016 at 11:06 AM

     

    We only removed it from the widgets list. You can still continue using existing file picker widgets on your existing forms as long as you wish. Or when you need one on a new form, you can start on the form by cloning another old form that has file picker widget. If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.