I am no longer receiving my emails from this site

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    OntheUp
    Asked on January 06, 2016 at 08:00 AM

    A few people have filled out my drop forms online but I haven't received them to my email since 30-12-15.

     

    Could you check to see why they are not coming through please?

     

    Deborah

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    Kiran
    Answered on January 06, 2016 at 09:51 AM

    I see that your email address is in our bounce list and hence you are not receiving emails from us. I've now removed the email address from the bounce list and you should be receiving emails without any issue from now.

    We also request you to take a look at the guide below that helps in resolving certain email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please check and let us know if the issue still persists. We will be happy to assist your further.