What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am no longer receiving my emails from this site

    Asked by OntheUp on January 06, 2016 at 08:00 AM

    A few people have filled out my drop forms online but I haven't received them to my email since 30-12-15.

     

    Could you check to see why they are not coming through please?

     

    Deborah

    Emails site receiving check email through a
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    JotForm Support

    Answered by Kiran on January 06, 2016 at 09:51 AM

    I see that your email address is in our bounce list and hence you are not receiving emails from us. I've now removed the email address from the bounce list and you should be receiving emails without any issue from now.

    We also request you to take a look at the guide below that helps in resolving certain email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please check and let us know if the issue still persists. We will be happy to assist your further.