Is it really safe for client's to enter their credit card information?

  • MickeyGuruTravel
    Asked on January 6, 2016 at 12:50 PM

    I want to ensure that the credit card information is safe before asking clients to complete that information. 

    I do not want to use PayPal etc, I wish to simply collect the credit card information. 

     

    Is this secure?

     

    Thank you!

  • David JotForm Support
    Replied on January 6, 2016 at 4:05 PM

    Hi,

    We actually do not allow for the collection of credit card details directly though the form.  If you require payment authorization, we do require that you use one of our payment processors:

    http://www.jotform.com/help/292-How-to-Enable-Payment-Authorization

    Collecting credit card details directly in the form will likely result in your account being suspended by our phishin detector.

  • MickeyGuruTravel
    Replied on January 6, 2016 at 9:00 PM

    Interesting.. I pulled a template off your site that had all of the credit card fields right in it.

    I definitely don't want to break the rules though.

    Is it permissable to have only the last 4 digits of the credit card as part of the form?

  • Carina
    Replied on January 7, 2016 at 6:09 AM

    You can let us know the template name so we can correct this situation. 

    You can use Paypal, but with the "Authorization only" option. Like this you will have access to the last 4 digits of the credit card. You can see here more details:

    https://www.jotform.com/answers/643053

    Let us know if we can assist you further.