- ImperialMediaDesignAsked on January 06, 2016 at 03:06 PM
I had this problem yesterday. I thought I had the problem solved because (it was brought to my attention) a confirmation was coming from Getresponse that I didn't notice. This was a double opt-in to confirm contacts before they would be added to my Getresponse campaign from Jotform.com. I recently have removed the double Opt-In and now the contacts still do not come through to my Getresponse Campaign (List). I contacted Getresponse.com and they had no answers, they told me to contact Jotform.com Im thinking my Leads from Jotform.com should just carry over to Getresponse no problem. I have everything integrated as it should be. Is there anything else that can be done? I am so close to my setup.Page URL:
- JotForm SupportEltonCrisAnswered on January 06, 2016 at 09:00 PM
I was able to reproduce the problem. I cloned your form and map only the name and email, made a test submission and nothing came through on the getresponse integration. I have now raised this to our developers for further investigation. You will be informed here once this is resolved.
- JotForm DeveloperdenizAnswered on January 07, 2016 at 03:36 AM
I've disabled all opt-in options from Get Response:
Then, when I submit my form, contact successfully added to my Get Response campaign.
However, if you try with fake / non-existing emails or auto-forward group list emails it doesn't work. Get response only accept real email addresses as contacts.
Hope this solves your problem.