Zapier not passing information through to pipedrive

  • photoguy123
    Asked on January 7, 2016 at 2:48 AM

    i have tested out a zap with zapier to pass through input from field 121, among others, to my crm at pipedrive. do you have any idea why that field is not passing information through.

    https://form.jotform.com/60047372841150 

  • beril JotForm UI Developer
    Replied on January 7, 2016 at 9:46 AM

    Let me try to figure out the cause of this issue. I will get back to you on this soon.

  • beril JotForm UI Developer
    Replied on January 7, 2016 at 5:15 PM

    Hi,

    I have cloned and tested your form on Pipedrive. I am able reproduced same issue that you are having. I assume that, you mean those files.

    Zapier not passing information through to pipedrive Image 1 Screenshot 30

     

    I've noticed that they seem on pipedrive as Unimportant. Because they don't have any labels so piperdrive flags them as unimportant.

    Zapier not passing information through to pipedrive Image 2 Screenshot 41

     

    To solve this, you can add labels on those questions. At that situation, it will work properly.

    If you have any question or issues ,please do not hesitate contacting us. We will be glad to assist you.