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    Zapier not passing information through to pipedrive

    Asked by photoguy123 on January 07, 2016 at 02:48 AM

    i have tested out a zap with zapier to pass through input from field 121, among others, to my crm at pipedrive. do you have any idea why that field is not passing information through.

    https://form.jotform.com/60047372841150 

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    JotForm Support

    Answered by beril on January 07, 2016 at 09:46 AM

    Let me try to figure out the cause of this issue. I will get back to you on this soon.

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    JotForm Support

    Answered by beril on January 07, 2016 at 05:15 PM

    Hi,

    I have cloned and tested your form on Pipedrive. I am able reproduced same issue that you are having. I assume that, you mean those files.

     

    I've noticed that they seem on pipedrive as Unimportant. Because they don't have any labels so piperdrive flags them as unimportant.

     

    To solve this, you can add labels on those questions. At that situation, it will work properly.

    If you have any question or issues ,please do not hesitate contacting us. We will be glad to assist you.