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  • Profile Image

    datail of plain

    Asked by rsgrafica on January 07, 2016 at 06:44 AM

    Hi, sorry for my english...

    i would like to know if the bronze plane have 1000 submissions year or mounth...

    and if i receive 50 submissions and i delete it all, the number of submissions stay a 1000 or 950?

    in the same way the GB... if i receive 1 Gb of 10 that i have and i delete all the submissions, the gb return at 10 gb?

    Thanks

    Submissions thanks same all
  • Profile Image

    Answered by victor on January 07, 2016 at 10:06 AM

    Thank you for contacting us. Yes, the number of submission will be recalculated if you delete submission. In the example you have, if you delete 50 submission. Does 50 will be added back to the submission counter. If you received 950, after deleting the 50 submission, you should see 1000 submission for the month.

    Please keep in mind, that this only affects does submission received in that particular month. If you delete submission from previous month, this will not affect the counter.

    This is also applicable for the storage limit. 

    If you have any additional question, please feel free to contact us.

  • Profile Image

    Answered by rsgrafica on January 07, 2016 at 10:12 AM

    Hi,

    the plane bronze 79$
    get 1000 monthly or yearly subscritions?
  • Profile Image

    Answered by victor on January 07, 2016 at 11:16 AM

    A bronze plan is $19 per month. We also have yearly and bi-yearly. The yearly plan is $79.

    If you get a monthly, yearly or bi-yearly, the limits are the same. In each you only receive 1000 submission per month.

    If you have any other question or doubts, please let us know. We will be glad to answer any question you have.

  • Profile Image

    Answered by rsgrafica on January 07, 2016 at 03:00 PM

    i paid for a bronze plane 129$ 3 hour ago.

    How soon? upgrade the plane? it's urgent

    thanks

  • Profile Image

    Answered by victor on January 07, 2016 at 04:30 PM

    Sorry for this inconvenience. I have just verified your account and payment. It seems that we are having a small issue with upgrades.

    I have manually upgraded your account.

    If you experience any issue or have other questions, please feel free to contact us. We will be glad to help.