What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    EU Data transfer wizard hangs at Loading

    Asked by videnda on January 07, 2016 at 09:36 AM
    We've tried several times to change the Europe Datacenter setting, but the site just freezes on the data transfer wizard...
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    JotForm Support

    Answered by Kiran on January 07, 2016 at 09:44 AM

    I'm able to replicate the issue at my end and it seems that there is an issue with Transfer wizard. Let me forward the issue to our backend team to take a look. You'll be posted here when we have any update in this regard.

    Thank you for your patience.

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    JotForm Support

    Answered by mustafa on January 20, 2016 at 11:25 AM


    Sorry for the late response and apologize for the inconvenience. It should be working fine now.