What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am trying to downgrade from bronze and stop being billed

    Asked by marcoslutyens1 on January 07, 2016 at 01:54 PM
    billing cancel subscription downgrade
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    JotForm Support

    Answered by Mike_G on January 07, 2016 at 06:24 PM

    I have checked your account and I can see that you still have a subscription since it just got renewed today, however, I can see that the subscription is scheduled to end on February 8, 2015.

    Let us know if you need any further assistance. Thank you.