What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Details about membership and services

    Asked by southernvillage on January 07, 2016 at 02:17 PM

    Are the forms considered secure? We plan to use this for patient paperwork

    What is the process of getting it on our website?

    Where do completed form go once submitted? Emailed? Saved somewhere?

    If saved, in what form are they saved? Jpeg, doc, PDF?

    We would likely be interested in the Bronze package, what is a sub user?

     

    Thanks so much for explaining.

    and details saved thanks doc sub
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    JotForm Support

    Answered by david on January 07, 2016 at 06:47 PM

    Hi,

    I'll run down your questions in order:

    Are the forms considered secure?

    Yes, they are quite secure.  Here is some information regarding using your forms in a HIPAA compliant manner:

    http://www.jotform.com/answers/333046-is-JotForm-HIPAA-Compliant

    Where do completed form go once submitted? Emailed? Saved somewhere?

    The completed forms will be stored in your JotForm account and can be emailed if you would like.  The content of the email can be modified to include or exclude and data you'd like.

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    If saved, in what form are they saved? Jpeg, doc, PDF?

    They are stored in your JotForm account and are displayed in grid list format from within your account:

    http://www.jotform.com/help/269-How-to-view-Submissions

    The data can be exported in many different formats, including Excel and PDF:

    http://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    We would likely be interested in the Bronze package, what is a sub user?

    A sub-user is an additional user that you can allow access to view/edit forms and/or submissions, without having to give them access to your account:

    http://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-

    This allows you to have multiple people access to create and edit forms in your account and retain administrative control over all the forms.

    If you have any further questions, let us know and we will be happy to help.