- dsjaquesAsked on January 07, 2016 at 02:46 PM
I would like to renew our subscription, all I have is the order id# from last year and that was INT150108-4994-25710. Can we still get the same plan (the starter) or do we have to get something different?
Camas High School
- JotForm SupportKiranAnswered on January 07, 2016 at 07:38 PM
I see that your account Susan Asher is currently holding Premium status and due for renewal today. Your account will be renewed with the same subscription plan and should be charged with the same price. Since you are existing paid subscriber, the plan which you are currently holding is grandfathered with your account. So, you may continue to have this subscription as long as you upgrade/downgrade the plan.
Hope this information helps!