Will my account renewed with the same old plan?

  • dsjaques
    Asked on January 7, 2016 at 2:46 PM

    I would like to renew our subscription, all I have is the order id# from last year and that was INT150108-4994-25710. Can we still get the same plan (the starter) or do we have to get something different?

    Thanks,

    Lisa Myers

    Camas High School

  • Kiran Support Team Lead
    Replied on January 7, 2016 at 7:38 PM

    I see that your account Susan Asher is currently holding Premium status and due for renewal today. Your account will be renewed with the same subscription plan and should be charged with the same price. Since you are existing paid subscriber, the plan which you are currently holding is grandfathered with your account. So, you may continue to have this subscription as long as you upgrade/downgrade the plan.

    Hope this information helps!