Form Configuration Error using Braintree integration

  • bimr
    Asked on January 7, 2016 at 3:24 PM

    We have a braintree account and we have used it as the payment gateway on the form..However, When you pull up the form it says this: Please help ne configure my form correctly to accept payment. Thanks so much Beverly Jenkins 

     

    This is the error Message: : Payment processing for this form will not work due to Braintree configuration error. 

     

    Blessings and many thanks for your help! 

    Jotform Thread 739020 Screenshot
    Page URL: https://form.jotform.com/53346574949167
  • jonathan
    Replied on January 7, 2016 at 8:45 PM

    Thank you for providing us with the details and screenshot of the error.

    However when I checked this time on your jotform http://www.jotform.us/form/53346574949167 I could not reproduce the error anymore.

    Form Configuration Error using Braintree integration Image 1 Screenshot 20

    The form seems to be working fine now.

    I have not modified anything on the form at this time, but can you please test/check also again on your side. Perhaps that was a temporary glitch and had resolve already by itself.

    Please let us know if issue still persist.