Email notifications are no longer received

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    caustin
    Asked on January 07, 2016 at 04:35 PM

    Hello, I'm not receiving e-mails to my domain (@readyat.com) again.

    Can you please help.

    Thanks!


    Chad Austin 

  • Profile Image
    Ben
    Answered on January 07, 2016 at 05:29 PM

    I took a look at your account email Chad and per our logs the emails are sent, and your email is not in the bounce list so we did not get any details back after sending an email that would suggest any issue, but I will raise this to our developers to take a closer look into and we will let you know about this as soon as there are any updates from there.

    In the meantime can you please try some email address that is not on the same domain? For example list gmail address? If you do, please do let us know if you get the email to it.