Unable to share form as a template, it just shows "working" and does not end

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    LHMnashville
    Asked on January 07, 2016 at 09:14 PM

    I cannot get my forms to "share as a template".

    Ive tried multiple browsers and multiple accounts (I manage several), Restarted.

    Just stalls with the yellow "working" bar across the top -- no matter how long I wait.

    Ive done this many times, should only take a few seconds at most.

    Causing a huge delay in my workflow.

    Please tell me how to fix ASAP.

  • Profile Image
    Charlie
    Answered on January 08, 2016 at 04:42 AM

    I was able to replicate the problem in my end.

    Here's a screenshot:

     

    Let me forward this to our developers to have it checked and fixed.

    Apologies for the inconvenience.

     

    If you would like to use the form on another account, you can clone or copy the form instead by either directly on your account or using their direct links. Here are the guides that you can try:

    http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL 

    http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account 

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    hasan
    Answered on January 11, 2016 at 10:09 AM

    Hello,

    Thanks for your report. It should be fixed by now.

    Could you please try it again and let me know if you have any problems?

    Thank you.