What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I Delete the Data with its Backup on Your Servers at Any Time?

    Asked by Chris Plummer  on January 08, 2016 at 04:28 AM
    and how servers US
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    JotForm Support

    Answered by mert on January 08, 2016 at 09:03 AM

    Hi,

    The stored data on our servers have backed up and also, once you deleted your data on your account, it will be deleted on our servers as well; but this operation is not happening instantly, so deleting data on servers takes time.

    However, once the data deleted on the servers, it also removes the backed up one. For instance, if you deleted the submission data from one of your forms and let's say, the data on the servers are also deleted, you have no change to recover it.

    If there are still some blank points, please don't hesitate to contact us.

     

    Thanks.