What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Are submission limits monthly or yearly?

    Asked by watchhelp on January 08, 2016 at 09:50 AM

    Hi,

    Looking to clarify something.

    When the annual silver plan shows that 10k submissions are included...is that monthly or annually ???

     

    Thanks!

    Mark 

    Submissions Annual thanks OR
  • Profile Image
    JotForm Support

    Answered by david on January 08, 2016 at 12:41 PM

    Hi,

    All limits shown, with the exception of storage, are monthly.  The Silver plan allows for up to 10,000 submissions for your account per month.  Limits reset on the first day of each month for all users. 

    Storage limits refer to the total amount of files stored in your account.  This limit can be decreased by deleting submissions that have files attached.

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image

    Answered by watchhelp on January 08, 2016 at 01:46 PM
    Thanks David!
    Mark
    ...
  • Profile Image
    JotForm Support

    Answered by david on January 08, 2016 at 03:06 PM

    You are very welcome!  If there is anything else we can assist you with, let us know and we will be happy to help.