Are submission limits monthly or yearly?

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    watchhelp
    Asked on January 08, 2016 at 09:50 AM

    Hi,

    Looking to clarify something.

    When the annual silver plan shows that 10k submissions are included...is that monthly or annually ???

     

    Thanks!

    Mark 

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    david
    Answered on January 08, 2016 at 12:41 PM

    Hi,

    All limits shown, with the exception of storage, are monthly.  The Silver plan allows for up to 10,000 submissions for your account per month.  Limits reset on the first day of each month for all users. 

    Storage limits refer to the total amount of files stored in your account.  This limit can be decreased by deleting submissions that have files attached.

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image
    watchhelp
    Answered on January 08, 2016 at 01:46 PM
    Thanks David!
    Mark
    ...
  • Profile Image
    david
    Answered on January 08, 2016 at 03:06 PM

    You are very welcome!  If there is anything else we can assist you with, let us know and we will be happy to help.