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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    forms through email

    Asked by Lois Woodall  on January 08, 2016 at 10:58 AM

    all of our submission are not coming through our email, check the email on our end and seems to be okay

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    JotForm Support

    Answered by BJoanna on January 08, 2016 at 01:56 PM

    I have checked email Notification settings of form you provided and you did not set Sender E-mail address and because of that you are not receiving email Notifications when your form is submitted. 

    I would suggest you to set Sender E-mail to noreply@jotform.com. Inside of this guide you can find out how to set email Notification: http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    I would also suggest to set Sender Name option as well. http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    You can also view submissions on your JotForm account. Inside of this guide you can find how to view Submissions: http://www.jotform.com/help/269-How-to-view-Submissions 

    Hope this will help. Let us know if you need further assistance.