I recently created a form and integrated the responses to Google Drive. However, the responses are not going to my Google Drive folder.

  • krfix
    Asked on January 8, 2016 at 1:33 PM

    I tested it by completing the form. I checked my Google Drive Folder and it did not show up.

  • David JotForm Support
    Replied on January 8, 2016 at 6:32 PM

    Hi,

    I tested our Google Drive integration and it appears to be working properly:

    I recently created a form and integrated the responses to Google Drive Screenshot 20

    The submission PDF and the files uploaded with the form were forwarded to to appropriate Drive folder without issue. 

    Try removing the integration, then log in to the proper Google account to ensure you it will authenticate properly.  Logging out of the account, clearing your cache/cookies, then logging back in will make 100% you are fully logged in.

    After you log in your Google account, setup the Drive integration once again:

    http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    You should be presented with a direct link to the proper folder when the integration is completed.

    If it still does not work on your end, let us know and we will be happy to have another look.