What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I recently created a form and integrated the responses to Google Drive. However, the responses are not going to my Google Drive folder.

    Asked by krfix on January 08, 2016 at 01:33 PM

    I tested it by completing the form. I checked my Google Drive Folder and it did not show up.

    responses integrated and a
  • Profile Image
    JotForm Support

    Answered by david on January 08, 2016 at 06:32 PM

    Hi,

    I tested our Google Drive integration and it appears to be working properly:

    The submission PDF and the files uploaded with the form were forwarded to to appropriate Drive folder without issue. 

    Try removing the integration, then log in to the proper Google account to ensure you it will authenticate properly.  Logging out of the account, clearing your cache/cookies, then logging back in will make 100% you are fully logged in.

    After you log in your Google account, setup the Drive integration once again:

    http://www.jotform.com/help/192-How-to-Integrate-a-Form-with-Google-Drive

    You should be presented with a direct link to the proper folder when the integration is completed.

    If it still does not work on your end, let us know and we will be happy to have another look.