- suemurphyAsked on January 08, 2016 at 03:46 PM
Hi - I got an email from BlueSnap saying that I needed to update my credit card information. Unfortunately the link they sent me was to a wrong page so I was not able to log in and fix the credit card. By the time I got through to them and got that fixed, you had disabled my account. Now, when I go to BlueSnap it shows no active account and won't allow me to update the card.
The account is with Donald Murphy - FVBC
Thank youPage URL:
- JotForm SupportWelvinAnswered on January 09, 2016 at 09:04 AM
I have just reactivated your subscription. You should receive an email about it from BlueSnap. Please update it within 5 days.