I need help getting my account reactivated

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    suemurphy
    Asked on January 08, 2016 at 03:46 PM

    Hi - I got an email from BlueSnap saying that I needed to update my credit card information.  Unfortunately the link they sent me was to a wrong page so I was not able to log in and fix the credit card.  By the time I got through to them and got that fixed, you had disabled my account.  Now, when I go to BlueSnap it shows no active account and won't allow me to update the card.

    The account is with Donald Murphy - FVBC

    Thank you 

  • Profile Image
    Welvin
    Answered on January 09, 2016 at 09:04 AM

    I have just reactivated your subscription. You should receive an email about it from BlueSnap. Please update it within 5 days.