What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Would like to talk with someone about billing.

    Asked by LibertyYouthCamp on January 08, 2016 at 06:08 PM

    We are currently trying out the Free subscription and working on our Church Camp application.

    Our Spring Camp will have about 45 submissions. In March we will start registering our Summer Camp.

    That will have around 150 submissions. Was trying to decide if we should purchase now or wait until we need it?

    Also, is there a discount for Non Profits?

    Thank you,

    Terri Howlett 

    talk Submissions purchase free subscription and
  • Profile Image

    Answered by victor on January 09, 2016 at 10:50 AM

    Thank you for contacting us. Currently we do not offer phone support.

    In regards to your question, you may upgrade any time you like. You just need to think a bit ahead of when you will be getting submissions and until when.

    You may view our users guide on how to upgrade your account, How to upgrade my account. We don't have special discounts for non-profit organizations. 

    If you have any other questions, please do not hesitate contacting us.