What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [Europe Datacenter Option] Android App not showing any submission data

    Asked by recruitmentmanager on January 09, 2016 at 10:50 AM
    Any further news on this? Can we migrate our data back to US servers so we can see the data in the app?
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    JotForm Support

    Answered by Mike on January 09, 2016 at 11:01 AM

    Unfortunately, we do not have any updates on the original issue at this time. An additional bug report ticket has been forwarded to our Development Team. We will let you know once we have any updates on this.

    In the meantime, you can try to uncheck the 'Europe Datacenter' option via Account Settings page to see if that helps with JotForm Android App.

    Thank you.