- celtsocAsked on January 09, 2016 at 04:47 PM
Following up on my earlier email, yet another image file has become inaccessible.
What is going on here? I have not used up either my submission or storage allocation so why can I not access these files? This is totally unacceptable.
- JotForm SupportKevin_GAnswered on January 10, 2016 at 11:46 AM
I can see you have posted your same concern on this thread : http://www.jotform.com/answers/740554--URGENT-Uploaded-photos-no-longer-available
Are you still having the issue ?
- celtsocAnswered on January 10, 2016 at 12:46 PMYes and it has been answered. I have moved the photos off your server and
- JotForm SupportKiranAnswered on January 10, 2016 at 03:27 PM
Great! I believe that the issue is now resolved for you. If you have any questions in this regard, we request you to follow-up on the other thread. We will be happy to help.
Thank you for using JotForm!!