Payment Gateway: Empty products setup when using Microsoft Edge Browser

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    klowetx
    Asked on January 10, 2016 at 05:27 PM

    I have been working on a form with the Paypal Pro widget.  I have products and discounts but when I click on the wand/wizard and go to the products, nothing is there...it's just blank.  Yet the products show up on the form.  I tried this on IE11 and all of my products are there and I can make the necessary changes.  Is the Paypal Pro widget not compatible with the new Microsoft Edge Browser?

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    Chriistian
    Answered on January 11, 2016 at 02:27 AM

    Hi,

     

    I checked your form and can confirm that the products displays a blank window when viewed in edge browser. I also checked it using the chrome browser and the products appear as expected.

    Edge Browser:

    Chrome browser:

     

    I will have to send this to our developers for further investigation. I can't give you an ETA on when this issue will be fixed but we will inform you on this thread once there are any updates.

     

    Regards.

     

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    Jeanette
    Answered on January 12, 2016 at 01:25 AM

    We highly recommend you to install either Chrome or Firefox as these are the browser fully compatible with our form builder.