What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why I can't upload file from smartphone?

    Asked by jasonli on January 11, 2016 at 12:13 AM
    smartphone can't
  • Profile Image
    JotForm Support

    Answered by Welvin on January 11, 2016 at 08:16 AM

    I have tested your form and I was able to upload an image file, using Samsung Galaxy:

    What device are you using? Did you get an error when trying to upload a file? Let us know so we can check it again.