JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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Could you please provide us more information of the problem?
The "Encrypted Form" feature will make your form's data encrypted to the point that it is most used in cases that the submission is for viewing purposes only. Please note that the key is unique and we do not have access on it. Please check this guide to learn more about this feature: http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert. Please do check the frequently asked questions there and the important notes stated.