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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get for submission emails sent to a new email address?

    Asked by Harmony Teitsworth  on January 11, 2016 at 12:30 PM


    Our team has changed roles and we have a new person who will be managing Jot Form for us. Myself, as well as a colleague, keep receiving the Notification emails from Jot Form. Can you please update or let me know how to do so? 


    Currently, they are going to harmony.teitsworth@cbrands.com and anna.hine@cbrands.com. Notification emails should no longer go to these people. They should go to : felicity.nelson@cbrands.com




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    Answered by victor on January 11, 2016 at 02:22 PM

    If I understand you correctly, you would like to modify the email recipient address to another person. Unfortunately, there is no easy way of modifying this. You would need to modify every email notification from your forms and manually change the recipient address.

    If you require further assistance or I am wrong, please let us know and we will be glad to help.