What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    [HELP] Adding Form To Facebook...

    Asked by Webmaster22 on October 11, 2010 at 08:54 PM

    Hai Friend,

    I have successfully adding a form to my Fan Page. The form is OK and everything is in order, but i havent try it yet because i dont want it to minus my form submission. When i check the support, i notice that there is a limitation:

    Limitations:

    Validation, Date Field and Conditions are not possible on Facebook forms. Since Facebook does not allow JavaScripts and all of these work using JavaScript code they are not possible. You can only do simple plain forms on FaceBook with no fancy stuff. If it is fancy it probably requires JavaScript, if it requires JavaScript it will not work on FaceBook.

    Can you explain more what is Validation, Data Field and Condition?

    Because i assume every form have data field which is a filed for them to fill up the data right?

    My form have a username, password, name, contact, address, upload file and date. Will it run as normal?

    Can i put the function from the Survey Tool, Power Tool and Payment Tool into the FaceBook form?

    Can you let me know what can and cannot?

    Thanks.

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    JotForm Founder

    Answered by aytekin on October 12, 2010 at 04:11 AM

    You can create simple forms on Facebook. But some fancy features will not work on facebook forms:

    Validations: Checking if required fields are filled, checking if the email syntax is correct etc.

    Date Field: The small pop-up calendar where you can select a date

    Conditions: Explained here.

    We are working on a new implementation for validations for facebook forms so they will be able to work once our developer completes it.

    Can i put the function from the Survey Tool, Power Tool and Payment Tool into the FaceBook form?

    Some of the field types under survey tools and power tools will not work on facebook forms. If it is fancy and needs javascript to work, then it will not work on facebook forms.

    Payment integrations work fine except the automatic total calculation feature on the form is also not possible on facebook forms. You must disable the "Show Total" feature from the toolbar.

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    Answered by Webmaster22 on October 12, 2010 at 06:02 AM

    Dear Aytekin,

    I just started jotform 2 days back and now in the midst of designing the form.

    But why suddenly i cant log in and my account have been disable?

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    JotForm Founder

    Answered by aytekin on October 12, 2010 at 06:04 AM

    Sorry about that. I unsuspended your account and whitelisted your registration form.

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    Answered by Webmaster22 on October 12, 2010 at 06:12 AM

    Thanks aytekin!

    Very fast and good support...

    But why was it happen at the first place ya? Did i do something that violate the ter & condition?

    Please advice to avoid future interuption

    Regards.

    PS: Seriously GREAT support from you, i will recommend JotForm to others and put a link in my website/facebook

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    JotForm Founder

    Answered by aytekin on October 12, 2010 at 06:27 AM

    Please do not post the same questions on multiple threads. I have answered it here.

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    Answered by Webmaster22 on October 12, 2010 at 06:59 AM

    Hai Aytekin,

    Sorry for the double post, initially i wanted to delete the thread but i dont know where and how to delete it. ANyway thank you for the help.

    On the "Adding FaceBook Form" topic:

    I have manage to create a simple FBML and add in your template code. Like you said earlier, some function cannot be use in FaceBook for example like date and java script. Please check my FaceBook form sample at the below link:

    My Form at FaceBook Fan Page

    I wanted to try and see whether the form is 100% workable or not so i want to fill up some dummy information at my Fan Page form, will you deduct or consider it as a submission?

    Is there any ways for me to test without deducting the submission? Please advice.

    Thanks and Regards.

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    JotForm Founder

    Answered by aytekin on October 12, 2010 at 07:06 AM

    Checked out your facebook form. It looks great. Thank you for adding a link to JotForm. :)

    Yes, when you test it, it will be considered as a submission. You have 100 submissions so it shouldn't be a problem. But if you get close to your limit towards the end of the month let me know and I will deduct your test submissions.

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    Answered by Webmaster22 on October 12, 2010 at 07:19 AM

    Ok noted.

    Will do some test and and see whether it works fine or not. I will bookmark this thread in case you forgot about it in the future...  :)

    "Thank you for adding a link to JotForm."

    No worries, your service really great so i will definitely put "powered by Jotform" at any of my form.

    It would be great if you have an affiliate program. Can you put that in the wishlist  :)

    Thanks & Cheers

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    JotForm Founder

    Answered by aytekin on October 12, 2010 at 08:29 AM

    Yes, the affiliate program is in our todo list. :)

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    Answered by aprecioustouch on October 25, 2010 at 03:18 AM

    HI I have just created a form and added it to my facebook page but the colours haven't come through properly....all i have done is change the colour of the font and nothing else from the template. how do i fix it as it looks quite silly having only one line in a different colour

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    JotForm Founder

    Answered by aytekin on October 25, 2010 at 05:22 AM

    Can you post the URL of the page that has this color problem?

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    Answered by aprecioustouch on October 25, 2010 at 05:28 AM

    http://www.facebook.com/pages/Gold-Coast-Australia/A-Precious-Touch/129417007094374?v=app_4949752878&ref=ts

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    JotForm Founder

    Answered by aytekin on October 25, 2010 at 06:57 AM

    OK, so the real forms is here:

    http://www.jotform.com/form/2975505199

     

    Question labels are purple on the real form but not on the facebook form. Is this the problem?

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    Answered by aprecioustouch on October 25, 2010 at 07:15 AM

    yeah they are purpple on the forms on here but not on facebook. how can I fix it?

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    JotForm Founder

    Answered by aytekin on October 25, 2010 at 10:00 AM

    We will try to find a solution on the new facebook code we are working on.

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    JotForm Founder

    Answered by aytekin on November 01, 2010 at 08:36 AM