What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't Receive Any Email Notification

    Asked by fabien1969 on January 12, 2016 at 06:32 AM

    How I know if I have a message submitted with my form? There'snt a mail notification? How I do this?

    Thanks

    OR message thanks how a
  • Profile Image
    JotForm Support

    Answered by mert on January 12, 2016 at 11:14 AM

    Hi there,

    According to my checks on your form, you haven't set a "Notification" email yet, that's why you haven't received any email from your form. Please, check the guide about how to do that from the link below:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

     

    If you need any extra information, please do let us know.

    Thanks.