What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can you please tell us if you are receiving test emails?
To check it out, just enter your email notifier and autoresponder templates and hit "Test Email" button.
If it is working, then something in your setup is likely the issue, but it will allow us to know more.
I would like to check with you if this is happening on all forms or only on one/some?
This is happening with multiple users all morning - it simply cant be coincidence. All was working fine yesterday.
CAN YOU PLEASE ESCALATE THIS ISSUE THERE ARE MULTIPLE THREADS ON THIS ALL MORNING WITH NO RESOLUTIONS
@chipitin93 This issue should no longer be present. Please do test and let us know if by some chance it is still present for you.
@pcurtis I see that my colleague has already update you about this on your own thread and I am glad to see that it is working now for you as well.
Ainda estou com problemas na minha auto resposta
Meus clientes não recebem e-mail de confirmação
Agradeço a atenção
If you are still having trouble with your notifications, please create a new thread letting us know the form you are having trouble with, as well as the addresses not receiving the notifications and we will be happy to have a look.