What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form Direct links do not appear until second attempt when accessed from MYFORMS>SelectForm>More>Publish

    Asked by lfitzgerald on January 12, 2016 at 11:03 AM

    I'm trying to publish an employment application.  When I click on the LINK option, the URL is either three letters or includes my username. Folks aren't able to use it successfully. Help!

    Screenshot
    publish TRY OR click use
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    JotForm Support

    Answered by BDAVID on January 12, 2016 at 01:49 PM

    I see that no link is displayed if you try to get it from "MY FORMS" page, when clicking on "More" and then on "Publish", it appears upon second attempt:

    I have reported this little glitch to our second level.

    Here is another way to get your form's direct links:

    1) Select your form and click on "Edit Form"

    2) Click on the Publish icon

    3) Copy the link:

    Let us know if you need more hep, we will be glad to assist you.

     

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    Answered by lfitzgerald on January 12, 2016 at 02:46 PM
    New response received
    That did the trick. Thanks!
    Lisa
    ...
  • Profile Image

    Answered by John on January 14, 2016 at 05:11 AM

    Hello,

    Sorry for inconvenience. Now on, you can get your form's direct link from myforms page on your first attempt.

    if you have any other questions please let us know.