Form Direct links do not appear until second attempt when accessed from MYFORMS>SelectForm>More>Publish

  • lfitzgerald
    Asked on January 12, 2016 at 11:03 AM

    I'm trying to publish an employment application. When I click on the LINK option, the URL is either three letters or includes my username. Folks aren't able to use it successfully. Help!

    Jotform Thread 742509 Screenshot
  • David JotForm Support Manager
    Replied on January 12, 2016 at 1:49 PM

    I see that no link is displayed if you try to get it from "MY FORMS" page, when clicking on "More" and then on "Publish", it appears upon second attempt:

    Form Direct links do not appear until second attempt when accessed from MYFORMS>SelectForm>More>Publish Image 1 Screenshot 50

    I have reported this little glitch to our second level.

    Here is another way to get your form's direct links:

    1) Select your form and click on "Edit Form"

    Form Direct links do not appear until second attempt when accessed from MYFORMS>SelectForm>More>Publish Image 2 Screenshot 61

    2) Click on the Publish icon

    Form Direct links do not appear until second attempt when accessed from MYFORMS>SelectForm>More>Publish Image 3 Screenshot 72

    3) Copy the link:

    Form Direct links do not appear until second attempt when accessed from MYFORMS>SelectForm>More>Publish Image 4 Screenshot 83

    Let us know if you need more hep, we will be glad to assist you.

     

  • lfitzgerald
    Replied on January 12, 2016 at 2:46 PM
    New response received
    That did the trick. Thanks!
    Lisa
    ...
  • John
    Replied on January 14, 2016 at 5:11 AM

    Hello,

    Sorry for inconvenience. Now on, you can get your form's direct link from myforms page on your first attempt.

    if you have any other questions please let us know.