What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form fields do not resize on mobile setting even though Mobile responsive setting is turned on

    Asked by hilakeville on January 12, 2016 at 11:52 AM

    My forms look perfect on the desktop but on the mobile site they are not responsive even though I have the setting selected. Please help.

    Page URL:
    http://hilakeville.wix.com/hilakevillenew#!meetings/psijt

    Mobile mobile responsive My Forms site selected
  • Profile Image
    JotForm Support

    Answered by david on January 12, 2016 at 02:27 PM

    Hi,

    Try adding the mobile responsive widget to your form:

    http://widgets.jotform.com/widget/mobile_responsive

    If that still does not allow for your form to be mobile responsive, let us know and we will be happy to have another look.

  • Profile Image

    Answered by hilakeville on January 14, 2016 at 11:34 AM

    THANK YOU!!!

  • Profile Image
    JotForm Support

    Answered by david on January 14, 2016 at 12:45 PM

    You are very welcome!  If there is anything else we can do for you, just let us know.