- DRDhairAsked on January 12, 2016 at 02:19 PMDear sir,We found that our customer and me cant recevie email via jotform after apply the form, can you help to check what going on ?
I am not receiving the submissions that customers send from my websites.i get a submission sent to my jotform iphone app but not any to my email.not receiving some emails after a submission. I see the submission in jotform, but im afraid my customer did not receive
- JotForm SupportdavidAnswered on January 12, 2016 at 02:21 PM
My apologies, our email queue was backed up for a bit this morning but the email should now have gone through. If emails from this morning or any new ones still do not arrive on your end, let us know and we will be happy to have another look.