My email notifications are not working.

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    Asked on January 12, 2016 at 03:44 PM

    I have set up two email notifications for my form, but one is not working at all and the other is getting incomplete information.   I have no idea what's wrong. The settings don't match, but I don't think either is correct. 


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    Answered on January 12, 2016 at 05:51 PM

    Sorry for this inconvenience. I have just reviewed your form. I have not noticed anything wrong. I reviewed your email history. It seems that all the emails have been send correctly.

    I did notice in your second notification you have a space right before the recipient email. Please try removing this and see if this solve the issue. I also noticed that you have added a PDF attachment in your notification. Try un-checking this option and see if this helps.