What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    email alert empty

    Asked by Syl20 on January 12, 2016 at 05:29 PM
    email
  • Profile Image
    JotForm Support

    Answered by Chriistian on January 12, 2016 at 10:24 PM

    Hi,

     

    We would appreciate it if you can provide the link to the form that you are having issues with so we can further investigate the issue. You can also send us a screenshot of the email alert that your eceived so we can understand the issue better.

    How to include screenshot image in the support forum

    For now, I can recommend you try deleting the previous email notification of the form and replace it with a new one. Setting Up Email Notifications

     

    I will wait for your reply,
    Regards.