What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Use lock

    Asked by Djalma   on January 12, 2016 at 07:46 PM

    Good evening !We do not know what is phishing, work with street vendors and they do their registration at our website for further contact with it and the delivery of our products to them.


    We were asked to remove the CPF of the register and so we did, but for us the CPF is the most important in nosssas consultations because we depend on it to see the history of default thereto, but removed the CPF STILL OUR CONSULTATIONS. OK ?


    The deal is this: if not the best possible use of this tool that you guys offer to us, so please be more clear and say it will free up again or not.


    Although this tool is very good, there are others that I use and I will.


    What does not work is you guys request a condition and serve the request and yet the registration is blocked.





  • Profile Image
    JotForm Support

    Answered by Kevin_G on January 12, 2016 at 11:56 PM


    Thank you for contacting us.

    If I can understand you correctly, you say your account has been suspended due to phishing suspicious, if so, I found an account related to your email address, the username is : dfpaula.

    I checked your forms and I can see they are clear, I will re-activate your account and you should be able to access your account again.

    Please, do let us know if you need further assistance, we will be glad to assist you.