Credit Card Noticification

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    Bell Car Rental & Leasing Co., Ltd.
    Asked on February 11, 2012 at 03:12 AM

    Dear Sir or Madamm,

     

    Firstly, We are using JotForm for awhile. It is very useful and help us a lot.

    We have a question about payment. We paid for subscribe on 21st of December 2011 once for one month services. We assume that we deserve receiving a noticification before you put another subscribe fee on our credit card automatically. We prefer to receive a noticification everytime when our JotForm is about to expire.

    We expect to hearing from you.

     

    Cheers,

    Hudsadid Eamsherangkul

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    allanftd
    Answered on February 11, 2012 at 05:25 AM

    Hi Hudsadid,

    The monthly subscription actually recurs by itself every month. You can actually see the next billing date when you go to your Account Settings Page (http://www.jotform.com/myaccount) so that you'll know in advance when to cancel your account. We are sorry if this was not pointed out clearly to you but may this serve as a friendly reminder.

    Please let us know if you have any other questions or concerns.