Prevent email notification if edits are made on the submission

  • ATimport
    Asked on January 14, 2016 at 3:36 PM

    How do you stop notifications from being sent when document is edited?  I see the function is available in Auto-Responder but not in Email Notifications

  • Mike_G JotForm Support
    Replied on January 14, 2016 at 6:56 PM

    Unfortunately, the option is not available for Email notifications and only for Email Autoresponder. May we know the reason why you don't want to receive notifications if edits are made?

    If you include someone(email address) on the notifier and you don't want them to receive notification when edits are made on the submissions, I would suggest you create a separate autoresponder for them(so you'll have the option) and remove them from the notifier. You can make that autoresponder appear like an autoresponder in that case. You would also need to have a hidden email field(so it will not appear on the form) on the form where you will set the email address as a default value of that field and then choose that field as a recipient of the email on your autoresponder.

    Prevent email notification if edits are made on the submission Image 1 Screenshot 20

    That's the only solution I think would be applicable in your situation. 

    Let us know if you need any further assistance. Thank you.