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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I cannot scroll down the page to complete the first section

    Asked by PAMEDSSMS on January 15, 2016 at 08:34 AM

    Hi - thanks for your reply.  Whenever I click on the link to copy and paste the link into a new IE  window the first 3 questions display which I answer.  Then the first section of the survey displays but I cannot scroll down the page to  complete the first section or the subsequent sections of the survey.


    I even cleared my browsing history.







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    JotForm Support

    Answered by beril on January 15, 2016 at 11:42 AM

    As far as I understand from your thread, when you copy and paste the link of your form your answers are displayed on your form and you can not complete the form.

     I've also checked your form on Safari and Chrome. I am not reproduce same issue that you are having.

    I can submit your form without any issue.

    Did you also test it on different browsers? I've also checked your AutoSave Feature it seems disabled.

    I look forward to hearing from you soon.