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    How can I make the drop down box not recognize a blank as a value on required field?

    Asked by brandyhackwell on January 15, 2016 at 05:14 PM

    Here is a link to my form: https://form.jotform.com/60115263194146

    I would like to have all the drop down fields be required, but not recognize the blank as an accepted value. Like require answer with only acceptable answers being 1, 2, 3, 4, 5 or NA.

    Page URL:

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    JotForm Support

    Answered by Welvin on January 16, 2016 at 09:44 AM

    I think you are referring to the Matrix fields. But blank isn't considered as an option in the Matrix.

    Also, there's something wrong with the required field validation in the matrix. It says "Yes", but this isn't the default validation and there's no "Yes" in the list of options. I think this is causing the issue in your form so I would suggest going through each and change it.

    You can select Require an answer on every row.

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    Answered by brandyhackwell on January 18, 2016 at 01:18 PM

    Thank you, this fixed it.