What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission page: Draw On Image widget does not display what is drawn

    Asked by mybackcracker on January 16, 2016 at 06:29 PM

    The draw on image widget looks fine on the form but when I look at the submission I can't see all of the image and the drawing does not match up with its original coordinates 

    Page URL:
    http://www.jotform.com//?formID=60115434671146#

    draw on image all and image widget coordinates
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    Answered by mybackcracker on January 16, 2016 at 08:01 PM
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    Answered by victor on January 17, 2016 at 11:56 AM

    Sorry for the inconvenience. I was able to replicate the issue. It seems that when you resize the image, these does not get resized properly in the submission page. This is the reason that the drawing does not match.

    I have created a ticket to our back end team. They are currently reviewing the issue. As soon as we have any update we will be informing you.