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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JPG file upload problem, why ?

    Asked by vkmusics on February 12, 2012 at 07:04 PM

    When I try to upload a jpg file from my computer and ckick on submit then A upload error occurs and

    Tells about jpg extension upload problem. But i have set file extensions as jpg, jpeg, png, bmp etc.

    I have tested it many times and with all of browsers, but the problem is same. Please do something for me, it's urgent

    Page URL:
    http://vkmusics.hpage.co.in/member_form__vk_musics_88102425.html

    jpg problem upload problem png
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    JotForm Support

    Answered by idarktech on February 12, 2012 at 07:12 PM

    Hi,

    Kindly recreate that file upload field, delete it and create a new one. That should fixed it.

    Let us know if you have any other questions. Thank you so much!

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    Answered by schmag on July 06, 2012 at 09:57 PM

    I have the same problem. Many days ago, i report the similiar problem, the problem persist, PLEASE SOLVE the fix !! , best regards!

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    Answered by schmag on July 06, 2012 at 09:58 PM

    sorry, solve the bug!, regards

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    JotForm Support

    Answered by abajan on July 06, 2012 at 11:15 PM

    @schmag

    If it's the "Formulario de Cotización y envío de trabajos" form to which you're referring, have a look at the following screenshot:


    Notice how there's a space before jpeg, png and gif but none preceeding ppt, pptx, rar and zip? This might be the cause of the problem. Correct the spacing, click OK, save the form and let us know if that helps. Also, make sure there's no space after zip after making the changes.

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    JotForm Support

    Answered by abajan on July 06, 2012 at 11:20 PM

    By "Correct the spacing...", I mean that you should insert a space before ppt, pptx, rar and zip.

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    Answered by schmag on July 07, 2012 at 02:46 PM
    The for is "groupon 30x45" and "groupon 30x60"
    Regards
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    JotForm Support

    Answered by jonathan on July 07, 2012 at 06:09 PM

    Hi,

    I tested your clone form upload field.

    I did not encounter any issue uploading files. Can you please share to us what is exactly the issue you encounter on your end. We will check further.

     

    Thanks.

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    Answered by schmag on July 07, 2012 at 09:21 PM
    Hi
    Jeanette know the jotform bug, please contact with she
    Regards
    ------Mensaje original------
    De: JotForm Support Forum
    Para: schwarc@gmail.com
    Responder a: jotformforum_74717@interlogy.com
    Asunto: Re: JPG file upload problem, why ?
    Enviado: 7 de jul de 2012 18:09
    A new response has been received: Answered by jonathan
    Hi,
    I tested your clone form upload field.
    I did not encounter any issue uploading files. Can you please share to us what is exactly the issue you encounter on your end. We will check further.

    Thanks.
    View this thread on JotForm Support Forum Unsubscribe
  • Profile Image

    Answered by jeanettebmz on July 07, 2012 at 09:33 PM

    Hello Guys

    What schmag is talking about, seems to be an intermittent upload problem , and I don't know  if it is related to the dropbox integration.  I cloned his form, integrated it with Dropbox and  and  was able to reproduce the issue in FF. It will not show any issue without the integration though.

    At any rate, He also experienced the same problem not only in FF but in other browsers.

    While I troubleshooted with him some minor issues, this one was escalated to 2nd level

    Here you have the thread    It is in spanish though :P

     

    Cheers!

    Jeanette

     

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    Answered by schmag on July 07, 2012 at 09:39 PM
    Regards Jeanette
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    Answered by jeanettebmz on July 07, 2012 at 09:42 PM

    Thanks !

    =)

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    JotForm Support

    Answered by guilledutra on October 24, 2013 at 12:51 PM

    Hi, for some reason your last post come blank, could you re-post it following this link http://www.jotform.com/answers/74717

    Thanks