What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I received an Email that my account has been suspended

    Asked by skhaled1 on January 18, 2016 at 08:48 AM

    I received an Email that my account has been suspended can I know why?

    my account email received an email
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    Answered by Carina on January 18, 2016 at 10:01 AM
    Unfortunately one of your forms activated our phishing filter causing the account to be suspended. I checked your forms and they are in accordance with our terms, so I activated your account. I apologize for all the inconvenience.
    Let us know if we can be of more assistance.