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    Text getting cut off in emailed pdf reports

    Asked by ideabank on January 18, 2016 at 11:33 AM

    RESUBMITTED as public ticket, due to no response for over an hour.

    There is text getting cut off and becoming un readable in reports from formID=50683796108969.

    There are other pieces of text getting cut off in the same way as the piece I will show in the screen shots including field labels.



     

    In this you can just see a bit of fuzz under "Full-Line Ag Sales ... " this is additional text that should display. If I click and drag I can highlight the text.

     





    So it IS there it just appears as though the styling in the pdf is making it invisible outside of the container. Although the text is cut off on both computers I have looked at it on (Ubuntu and Win7) it is only highlight-able on my Ubuntu machine.

    If this is because of any style I applied to the form let me know. I don't assume that you guys would use styles applied to the form in the report pdf.

    Client can't read their reports. Thank you.

    http://www.jotformpro.com/form/50683796108969

    Page URL:
    http://www.heartlandag.com/work-at-heartland-ag/job-openings/mechanic

    pdf reports cut off text pdf layout
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    JotForm Support

    Answered by Mike on January 18, 2016 at 01:44 PM

    I believe that Charlie's assumption from this thread is correct. Once you use a 'Customize PDF' option, we automatically add a 'PDF Designn' report which saves the PDF layout changes. Unfortunately, customized PDFs support only fixed box sizes, so that some text may not fit.

    You may consider removing the 'PDF Design' report in order to restore default PDF layout with non-fixed box sizes.

    If you need any further assistance, please let us know.