Bonjour,j'ai suivi la procédure pour créer un pdf mais en cliquant su

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    CIPEEC
    Asked on January 18, 2016 at 12:17 PM

    Bonjour,

    j'ai suivi la procédure pour créer un pdf mais en cliquant sur "continue" la fenêtre se ferme et rien ne se passe.

    Pouvez-vous m'aider s'il vous plait ?

    Merci d'avance.



    This is a re-post of a comment on How to Create a PDF Form

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    victor
    Answered on January 18, 2016 at 02:23 PM

    If I understand you correctly, you are having problems converting your form into a fillable PDFs. I am assuming that you have followed the instruction from our users guide, How to Create a PDF Form. When you press CONTINUE in the following window

    This should close and automatically download the PDF version of your form. Please check your download folder to see if your PDF was downloaded correctly. If not, please let us know and we will be glad to take a look.

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    CIPEEC
    Answered on January 19, 2016 at 03:34 AM

    In first i would like to apologize for my english.

    the download folder is empty (without any pdf files of jotform) - 

    I don't understand why this function doesn't work with my forms. I did everything listed in the users guide "How to Create a pdf form" but when i click on the "continue" button, the window closed and nothing happen (like i said, the download folder didn't contain any jotform pdf).

     

    Please could you help me ? I just want to obtain my forms in a pdf format to be easily printable.

     

    Thank you.

     

     

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    Kiran
    Answered on January 19, 2016 at 07:34 AM

    I'm looking into the issue. Please allow me some time to check this up and get back to you with relevant information.

    Thank you! 

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    Kiran
    Answered on January 19, 2016 at 04:38 PM

    Hello again,

    We had some issue with generating PDFs and this has been resolved now. You should be able to generate the PDF forms without any issue. Could you please check once again and let us know if the issue persists?

    Thanks!

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    CIPEEC
    Answered on January 20, 2016 at 03:44 AM

    Hello,

    i'm sorry but it still doesn't work at this time (i checked it one hour ago).

     

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    victor
    Answered on January 20, 2016 at 08:19 AM

    Sorry for this inconvenience. To assist you better could you please indicate the form in question. This will help us analyze the problem and give the best answer.

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    CIPEEC
    Answered on January 20, 2016 at 08:50 AM

    It is form that i maked "Evaluation module 1"

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    victor
    Answered on January 20, 2016 at 09:59 AM

    Sorry for the inconvenience. I have just reviewed your form and noticed that when I try to create a fillable PDF, I get an XML error. I am assuming that you are getting this error as well. Unfortunately, your form is pretty big and is the reason you are not able to create a PDF.

    To view other limits with PDF, please review our guide, Fillable PDF Everything you need to know about JotForm Fillable PDF Creator