What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    We have used up our form submissions for testing

    Asked by Jonneal3 on January 18, 2016 at 02:20 PM

    I have only used jotform for days. I have used up all of my submissions testing it and I still cant figure it out. Please upgrade me for a free month or something. This is super frustrating.

     

    thanks

     

    Jon 

    JotForm Submissions
  • Profile Image

    Answered by Ben on January 18, 2016 at 05:41 PM

    I see that you have upgraded Jon, so I did not reset your submissions - since we can do the same only once (for free plan limits), but if you still want, we can reset your submissions to 0.

    Now based on what you have mentioned I do sense that you have some issues setting things up. If that is true, then please do note that we are here to assist and happy to do so as well. :)

    Just let us know what is giving you trouble and we will quickly jump on it and help you sort it all out :)

  • Profile Image

    Answered by Jonneal3 on January 18, 2016 at 06:01 PM

    Thanks! Sorry Ive been all over the place today. I subitted a more recent ticket on how to prepoulate my "time" field from another jotform, can you see that?

  • Profile Image
    JotForm Support

    Answered by Chriistian on January 19, 2016 at 02:23 AM

    On behalf of my colleague, you are most welcome. I can see that another colleague of mine has answered your concern on the other thread. Regards.

     

  • Profile Image

    Answered by Jonneal3 on January 19, 2016 at 09:23 AM

    Hey guys, if possible,  Iwould like to start my paid subscription with a blank slate. I have only been testing out Jotform for 2 weeks and all those test submissions took up a lot of space. Is that ok? Let me know...

  • Profile Image

    Answered by Ben on January 19, 2016 at 10:33 AM

    As per your request, I have now reset your counter to 0 Jon.

    Do let us know if there is anything else that we can be of assistance with.