What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    infusionsoft integration: blank screen appears in wizard

    Asked by maryvallone on January 18, 2016 at 03:36 PM

    Hi there.  I'm trying to integrate Jot forms with my infusionsoft account, but the pop-up box doesn't allow me to add my api key or my app name.

    Please advise!  Thanks:)

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    Answered by victor on January 18, 2016 at 07:22 PM

    Sorry for the inconvenience. I have just tested the the integration and noticed that when you try to integrate InfusionSoft, you get a blank pop-up window. I am assuming this is the same error you are getting.

    I have created a ticket for our back end team. They are currently reviewing the issue and will update you as soon as they have any news.



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    JotForm Support

    Answered by paulsimpson on January 20, 2016 at 08:00 PM

    Apologies for the problems you were experiencing with the Infusionsoft app. Our team have been working on a new version of the app which was released today so it should be working correctly now.